Privacy Policy

Privacy Policy & GDPR Compliance

Tile Store Direct respect your privacy and are committed to handling your personal information in accordance with the Data Protection Acts 1988 and 2018 and all other applicable legislation, in our drive to be GDPR compliant.

We only store your personal information if you have contacted us via web form, email, are a customer (existing or past) or signed up to receive marketing information on journals, offers or events.  We do not collect your personal information if you only browse our website and we do not follow a user’s browsing path outside of our websites.

The information collected by us will include your name and address, telephone number, email address.  We collect this information so that we can reply to your queries if you have explicitly opted in to receive marketing emails, to which you can use an opt out option at any time.  You may update this data at any time when you access our website.  A user can access our site without providing any information at all.

Your Personal information will only be used for the following purposes:

To respond to any queries or requests that you may have made.

If you consent to receiving marketing information re items/events of interest.

How we collect information from you?

When you make an enquiry over the phone, by email or via our website.

Contacting the Website

If you have any questions about this privacy statement, or the security practices of this site, you can contact us using

Use of Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.  In general, cookies are used to retain user preference, store information for things like shopping carts, and provide anonymised tracking data to third part applications like Google Analytics.  As a rule, cookies will make your browsing experience better.  However, you may prefer to disable cookies in your browser.  We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Privacy Policy

This privacy policy was updated in April 2023, if updated a notice will be put on this page